Refund Policy
Flipr Refund Policy
Effective Date: 01/08/26
Last Updated: 01/08/26
1. Who We Are
Flipr is operated by Yotam Tesfay, a sole trader based in the United Kingdom, trading as "Flipr".
2. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all Flipr purchases, including Flipr Pro subscriptions and the Founder Edition lifetime licence. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
3. How to Request a Refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refunds and returns. To request a refund, visit paddle.net with your order details, or email us at UseFlipr@gmail.com and we will arrange it with Paddle for you.
4. Processing and Timing
Approved refunds are returned to the original payment method. Paddle typically processes refunds within a few business days, though your bank or card issuer may take longer to show the funds.
5. Subscriptions
You can cancel a Flipr Pro subscription at any time from your account settings or through the Paddle billing portal. After cancellation you keep access until the end of your current billing period, and you will not be charged again.
6. Statutory Rights
This policy is in addition to, and does not limit, any refund or cancellation rights you have under applicable consumer law. Paddle's own Refund Policy also applies to all orders.
7. Contact
Refund questions can be sent to UseFlipr@gmail.com.